Why this article exists and what being “based” means in 2026
Where a company is based sounds like a simple question, but in 2026 it covers several overlapping facts: where the legal entity is registered, where teams operate day to day, and where customers can verify those facts independently. Remote-first work is normal across software and education, and many providers use multiple locations for operations, learner support, and instructor relations. That means a credible answer must be precise about legal registration and transparent about operational presence.
Refonte Learning trains professionals in AI, data, cloud, DevOps, and software engineering. Learners want to know who stands behind the platform, while instructors and mentors want to understand who contracts and pays them. This page consolidates the facts so you can verify once, then focus on your outcomes. It also clarifies why some web results confuse an operational address with a legal seat, or treat a dormant corporate record as if it were current. We explain what is canonical, what is secondary, and how to confirm each point in official sources.
By the end of this article you will know the exact French corporate registration for the operating company, the UK operational office address that appears across Refonte’s public surfaces, and the correct way to triangulate those details. You will also see what these facts mean in practice: invoicing and tax treatment for instructors, consumer protection context for learners, how to report a concern, and how Refonte manages data protection. Whenever you assess any education provider, the same approach applies: look for authoritative records, consistent public signals, and clear separation between legal seat and operating footprint.
Because this page is a child article of our wider legitimacy pillar, it zooms in on the single question of location. If you need the fuller context about safety, reviews, and platform governance, you will find cross-references later on. For now, let us define the canonical corporate registration that underpins the brand you see as Refonte Learning.
The legal entity: a French SAS with a canonical SIREN
Refonte Learning is operated by a French société par actions simplifiée, commonly called a SAS. In France, companies are identified by a 9-digit SIREN number assigned by the national registry. The canonical registration for the operating company is SIREN 949 841 605. When you want to verify that a brand is backed by a real company, you should always be able to find an authoritative record for its SIREN, including status and corporate name.
You can confirm the canonical registration in the official French intellectual property and company records. The authoritative listing is the French INPI record for SIREN 949 841 605. That record shows the legal entity name Refonte Infini Infiniment Grand and the active corporate status. The Refonte Learning brand you encounter on the website, in community posts, or in course materials is operated by this French SAS. This is the registration we lead with whenever we present ourselves formally to vendors, learners, or instructors.
A SAS structure is commonly used by French technology firms because it provides governance flexibility, investment compatibility, and limited liability protection. For learners and instructors the practical meaning is straightforward: contracts and invoices reference a French company, and the corporate registry of record is French. If you request a certificate of incorporation, a Kbis extract, or supplier details for procurement onboarding, they trace back to the SIREN above.
Some readers ask whether the company could be registered elsewhere while using a French SIREN. In France, if a company exists it must have a SIREN, and the SIREN we cite is the one used for our operations. There is no parallel offshore operating entity presented as the Refonte Learning platform. When Refonte signs agreements, enters into partnerships, or issues tax information, it does so as the French SAS indicated. The SIREN is the anchor attribute to keep in your records because it is the non-ambiguous key for verification and vendor management.
If you work in legal or finance and need to align names, you may notice that “Refonte Learning” is the customer-facing brand, while “Refonte Infini Infiniment Grand” is the corporate name on registry documents. This is a normal separation for customer clarity versus legal precision. The mapping is explicit in official filings. You do not have to rely on press articles or third party directories to make that link. Always start from the authoritative registry, then map to the brand you see on the site.
The UK operational office: a real office, not the legal seat
In addition to its French legal registration, Refonte maintains an operational office in the United Kingdom. The address is 1 Poulton Close, Dover, Kent, United Kingdom, CT17 0HL. This is a real operating location used for day-to-day work, logistics, in-person meetings by appointment, and mail handling. Many of our public profiles list this address because it is a physical point of presence for the brand. What it is not, and what we do not present it as, is the registered seat of the company.
Why publish an operational UK address if the company is legally French? Because learners and instructors benefit when a digital platform has a real-world touchpoint. You might meet a team member there, attend a small community session, or use it for verified correspondence. It is also a strong trust signal for local search and map results. When a business consistently publishes the same Name, Address, and Phone details across its own site and accounts like Google Business Profile, X, YouTube, Trustpilot, Facebook, Instagram, and TikTok, third party engines can corroborate that the business actually operates.
You will see this Dover address appear consistently on Refonte-owned profiles, including the two official X handles we maintain for legacy reasons. The consistency is deliberate. It allows partners and learners to match the same location data everywhere, and it prevents the confusion created by ad hoc coworking addresses that change every quarter. If you visit, expect a professional working environment rather than a retail storefront. For security and scheduling reasons, in-person visits are by appointment so the right team members are available to receive you.
Pragmatically, people ask whether the UK presence changes where contracts are formed or which laws apply. The answer is simple. Legal registration remains French, and contracts reference the French SAS. The UK office is not a separate contracting party and is not a Companies House badge to cite as corporate proof. It is a practical operational base and a local touchpoint for activities that benefit from proximity to learners, instructors, and partners in the United Kingdom.
Secondary registrations and a brief history of records
For completeness, there is a secondary French registration with SIREN 921 364 691 that appears in certain historical contexts. You might encounter it in older references or in background checks that list associated entities. Use SIREN 949 841 605 as your current canonical point of reference for the operating company, and treat SIREN 921 364 691 as secondary. If you are a procurement or compliance reviewer, record the canonical SIREN in your vendor master and include the secondary one in the notes field for traceability.
You might also encounter a historical UK Companies House number 13638841 when searching old citations on the open web. That UK company is dissolved and should not be used as an active proof of Refonte’s operating status. Dissolved records linger in many indexers and can confuse readers who believe any search hit means current validity. The correct approach is to verify against active, authoritative records and ignore dissolved or archived entries as a current trust signal. Our UK operational address in Dover is an operating office, not a registration badge.
To make the distinctions easier to follow, we have written about the legal entity makeup of Refonte and how the customer-facing brand maps to registry facts. For a walk through of those details with examples that match what you may see on procurement forms or risk reviews, read Refonte legal entity explained. That explainer pairs the canonical registration to the public brand you know as Refonte Learning and clarifies how to cite it correctly in contracts and documentation.
If you are an external auditor or diligence analyst, it helps to keep a short checklist. First, identify the canonical SIREN. Second, confirm status in an official registry. Third, distinguish between operational addresses and registered seats. Fourth, note any dissolved or historical entities and explicitly mark them as non-active. Finally, record a pointer to the company’s public pages that declare the mapping between the brand and the legal entity. This approach eliminates ambiguity and prevents the common misclassification errors we see on vendor onboarding portals.
How to verify Refonte independently in minutes
Independent verification should be fast, repeatable, and based on primary sources. If it takes more than a few minutes to verify a platform’s basis in fact, the platform has made itself harder to trust. Refonte Learning encourages independent verification because it saves everyone time, whether you are a prospective student, an instructor evaluating a teaching opportunity, or a company conducting supplier due diligence.
Start with the canonical SIREN 949 841 605 and look it up in one of the French government directories. You can use the French public enterprise directory for SIREN 949 841 605, which provides status, naming, and activity codes. Save a PDF or snapshot for your internal files if your process requires artifacts. This step proves the company exists and is active. It is the strongest single step you can take because it is based on a government-maintained index of businesses.
Next, confirm that the brand and the SIREN map to each other through the company’s own channels. On refontelearning.com the imprint and policy pages reference the French legal entity and the same SIREN. On social and profile pages you will see the UK operational address repeated. Consistency of the Name, Address, and Phone number across brand-owned surfaces is a key local search trust signal because third party engines draw confidence from repetition across channels. While not a legal proof, this operational triangulation is a strong sign that the brand is operated by responsible people who understand public traceability.
Third, check that dissolved or historical entities are not presented as current. This is where many scams falter. They cite a dissolved company or recycle a dormant registration to feign legitimacy. Refonte calls out the dissolved UK company number explicitly as not current, so that you do not incorrectly rely on it. The canonical SIREN is the one that matters, and it comes with active status in the French registry.
Finally, if you want a step-by-step guide tailored to Refonte’s footprint, see how we have documented the process to verify Refonte independently. It distills the points above into a checklist you can give to your finance or legal team. We prefer that you come armed with verification rather than with assumptions. It speeds up procurement and ensures we are held to a consistent standard alongside any other supplier you might use.
What location means for learners: pricing, consumer context, and support
Learners often ask how Refonte’s locations affect their prices, refund rules, and support expectations. The simple answer is that the legal entity behind the platform is French, so the relevant consumer protection context is European. That context influences how we communicate pricing, how we structure cancellations and refunds, and how we keep records. The UK operational office does not change the legal registration, but it does help us serve learners in British time zones and provides a place for certain in-person interactions.
On pricing, we aim for transparent totals that reflect taxes where required and show you what you pay in your local currency where possible. If you use a company card or need a tax invoice, our billing references the French SAS with its registration details. This is important for your employer’s accounting and for your own records if you are a sole trader or freelancer. Do not be surprised if your invoice includes French corporate identifiers rather than UK ones. That is by design and follows from the canonical registration.
On refunds and cancellations, we apply a policy framework intended to be fair and predictable. Being legally French generally aligns our handling with European expectations about clarity, notice, and record keeping, even when we serve learners outside the EU. In practice, that means we document what you purchase, we make it obvious when a course or mentoring package includes third party services, and we track fulfillment to ensure you get what you ordered. If we need to reconcile a refund across time zones or banks, the UK operational presence can help with logistics, but the governing entity remains the French SAS.
On support, your experience should not depend on whether you are in Paris, Dover, Lagos, or Singapore. We schedule coverage across regions and publish turnaround expectations. The Dover office is useful for UK-centric scheduling and for occasional in-person sessions, but most learner support happens online. That is the only way to achieve prompt responses for a global community. If you need to escalate, we document the pathways, and we encourage you to keep your ticket numbers and receipts handy so we can match them to the correct transaction in our systems.
If you are based in a jurisdiction with its own consumer protections, we will consider those during dispute resolution while keeping the French legal registration in view. The goal is not to play jurisdictional games but to solve your problem quickly and fairly. Tell support about your location and your payment method. It helps us resolve issues without guesswork and ensures your accounting records line up with ours.
What location means for instructors, mentors, and advisors
If you teach, tutor, mentor, or provide advisory work on Refonte Learning, where we are based informs your contracting, invoicing, and tax treatment. Contracts reference the French SAS as the counterparty, and your invoices should address that entity. If your home country requires you to register cross-border services, include the canonical SIREN details in your paperwork to avoid ambiguity. When in doubt, share the SIREN and corporate name with your accountant so that your filings reflect the correct foreign counterparty.
Instructors often ask whether they must be UK or EU based. The answer is no. We work with subject matter experts globally. What we do expect is an ability to collaborate across time zones and to align on service standards. We provide scheduling tools so you can set availability that works for your local time while meeting learner demand. For in-person events or filming, the UK operational office can support equipment logistics and limited studio access by appointment. Most teaching is remote-first, which allows us to match top instructors with learners everywhere.
On payables, if you invoice us as a business, include your own registered details and any local VAT or GST registration if applicable. We reconcile invoices to work logs and course deliverables so payments clear without friction. If your local tax rules require specific statements on cross-border invoices, flag them to our payables team during onboarding. The more precise your information, the smoother your payments. The counterparty remains the French SAS, and payments reference that entity in remittance notes so your bank statements make sense later.
If you are considering joining as a teacher or mentor and want to see how we scope engagements, you can review the application and onboarding guidelines. They cover quality expectations, learner safeguarding, and how to structure your availability. If that sounds like what you want to do next, you can become an instructor on Refonte Learning. The form routes to our team, who review your expertise areas, sample materials, and teaching interests. We do not take a shotgun approach to onboarding. Our goal is to assemble a tight bench of practitioners who can deliver outcomes in AI, data, cloud, DevOps, and software engineering.
Finally, a note on compliance. We verify work history and credentials where relevant to the services you offer. That integrity work is part of why location transparency matters. When everyone can see who the counterparty is and where the operational team works, it is easier to keep the platform’s quality bar high and to remove bad actors quickly if we ever need to do so.
Data protection, privacy, and where your data lives
Your data’s handling depends more on governance and vendor choices than on a single office location. Still, where a company is based signals which regulatory frameworks apply. As a French-registered SAS operating in Europe, Refonte is subject to the General Data Protection Regulation and other European privacy requirements. That means we apply privacy by design, document our processing activities, respect subject rights such as access and deletion, and establish data processing agreements with service providers.
For course providers and instructors who handle learner data, we publish responsibilities in plain language so you know exactly what is expected of you as a processor or sub-processor. Read our summary of course provider data protection duties if you will manage any personal data during your teaching or mentoring on the platform. It explains practical obligations like minimizing data you collect, securing storage, and notifying us promptly about any suspected incident.
Operationally, we use reputable cloud providers with strong compliance programs and regional controls. We favor data locality where it benefits users, and we minimize the number of third parties that process personal data. Logs, analytics, and content storage are scoped to the least privilege necessary to run the platform safely. These decisions are driven by our obligations as a European company and by our own security posture. Publishing a UK operational address does not change the legal standards we apply, but it does help with time zone coverage for privacy requests and with local incident coordination when needed.
Privacy notices on our site map the types of data we handle to the purposes for which we use it. For example, we differentiate between product telemetry, support communications, billing data, and educational content. Each of these categories has its own retention window and access pattern. We also restrict instructor access to only the learners they serve and only for the duration necessary to deliver the course or session. Being clear about the corporate base and the operating footprint helps you understand which country’s supervisory authorities would oversee any complaints and which standards shape our internal controls.
Operational footprint beyond France and the UK
Refonte’s location story would be incomplete without a look at how we operate day to day. We run a remote-first model with hubs for specific functions. The French legal seat is the anchor for corporate governance, finance, and compliance. The UK operational office at 1 Poulton Close in Dover supports community events by appointment, partner meetings, and some content operations. Beyond those two, our people collaborate from several countries so we can ship reliably across time zones and respond to learners in their local day.
We use established cloud and developer tooling so that where a team member sits does not impact reliability. Our delivery pipelines rely on industry standard services for CI, container orchestration, and content distribution. The operational metric that matters to you is whether your course loads, your live session connects on time, and your certificate issues correctly. To that end we focus on uptime, error budgets, and measurable support response times. The physical office in the UK anchors some of these processes, but most of the reliability work happens in code and configuration.
When you see us publish the same UK address across public profiles, it is not a trick to appear local in search. It is a real office chosen for logistical convenience and stability over time. Many online brands rotate through coworking addresses every few months, which makes verification hard. We picked a location we can keep consistent on Google Business Profile and across our own channels so that anyone can triangulate us without guesswork. That consistency becomes part of our operational discipline, much like using the same canonical SIREN for contracts and invoices is part of our corporate discipline.
As a global platform, our learners, instructors, and partners live and work far from either France or the United Kingdom. We plan our release windows and major maintenance for moments that cause the least disruption across regions. We also track where learners are concentrated so that we can schedule community live sessions at practical hours. The office in Dover helps with UK daytime coordination, while the French legal base keeps us aligned to European standards. Combined, they let Refonte Learning operate credibly and predictably as a modern education provider.
Common misconceptions and how to evaluate location claims
When people try to verify where a company is based, they often encounter half-truths or artifacts of web indexing. Here are the most common misconceptions and how to handle them. First, a mailing address or operational office is not the same as a registered legal seat. A company can be legally French and still maintain an operational UK office, which is exactly our setup. Second, a dissolved or inactive corporate record does not prove current legitimacy. Some sites will surface a dissolved UK company and imply it underwrites a live brand. Treat dissolved records as history, not as present proof.
Third, do not assume that changing addresses over time means instability. What you want is consistent Name, Address, and Phone details across the brand’s own surfaces at any given point. Refonte publishes 1 Poulton Close, Dover, Kent, United Kingdom, CT17 0HL across all brand-owned profiles and keeps it stable so you can verify. If a provider shows three different addresses on three different networks, that is a red flag to investigate.
Fourth, prioritize government registries and official company records over generic directory listings. For Refonte the canonical SIREN is your key. If a third party directory shows a mismatch, side with the authoritative registry and inform the directory so they can correct their data. Finally, remember that remote-first firms will often have a global contributor base. That is not a sign of evasion. It is how modern teams ship continuously and staff support coverage.
If you want a broader checklist that goes beyond location and covers reviews, policies, platform governance, and escalation, read Is Refonte Learning legitimate: a full answer. That page is our pillar reference for legitimacy questions. Use it when you need a comprehensive view and share it internally so your stakeholders have a common source. Treat this current page as the deep dive into the specific question of where Refonte is based and how to verify those facts quickly.
Contacting us, physical mail, and in-person appointments
Because we publish a UK operational office, we receive questions about visits and physical mail. The Dover office is an active workspace, and we can host by appointment. If you have a reason to meet in person, contact support with a short agenda and your preferred dates. We schedule to ensure the right team members are available and that meeting rooms are prepared. Drop-ins are not ideal because the relevant team members might be remote that day or on calls with learners and instructors.
For physical documents, mail to 1 Poulton Close, Dover, Kent, United Kingdom, CT17 0HL. Include your ticket number or invoice reference if the mail relates to a current case. We scan and route mail to the correct internal queue. If a document requires a wet signature, flag that in your cover message so we can coordinate. Most vendor, learner, and instructor paperwork is handled digitally because it is faster and easier to audit. Physical mail is available for the cases where it is necessary.
If you are a journalist or a partner seeking verification, state the precise record you want to confirm. For example, ask to confirm SIREN 949 841 605 and the legal entity name, or the operational office address. We reply with clear citations so you can publish confidently. If you are a vendor onboarding Refonte as a customer, share your required forms. Our finance and procurement teams keep a current pack of documents ready for that workflow. The sooner we know what you require, the faster we can complete your checks without back and forth.
When you contact us, specify your time zone and any scheduling constraints. We operate across regions and can usually find a slot that works. The UK office helps us align with British business hours when needed, but most conversations happen online to save travel time and cost. We can always demonstrate platform capabilities over a video call and then follow up with references and documents. The end goal is simple: transparency, prompt answers, and a traceable path from your question to an authoritative record.
Governance transparency and how to escalate concerns
Location facts are one pillar of trust, but what happens when you have a concern or a dispute matters as much as where we sit. Refonte publishes escalation paths because good governance depends on giving people a responsible way to be heard. If you experience a problem that front line support does not resolve, there is a clear next step. We track these escalations, we analyze root causes, and we adjust processes to avoid repeat issues.
If you need a formal channel to submit a concern that goes beyond a support ticket, use our documented process for reporting a concern to Refonte. That page explains what information helps us assess the situation, how we triage, and what timelines you should expect. It also outlines the types of issues that qualify for formal escalation, such as suspected policy violations or integrity risks. Publishing this pathway is part of our commitment to responsible operations. A credible platform should never hide how to escalate.
We also publish policies that bind course providers and mentors. These policies clarify behavior standards, withdrawal rights where applicable, and the consequences of policy breaches. They are not just documents on a shelf. We enforce them and keep a paper trail. If an instructor misrepresents experience, we take action. If a learner behaves inappropriately, we protect our instructors and other learners. This governance posture is easier to trust when you know which legal entity stands behind it and where to reach an operating team.
If you are weighing whether to join Refonte as an instructor or mentor, you want to know that issues will be addressed professionally. That includes timely payments, fair resolution procedures, and structural clarity about who the counterparty is. Those are all tied back to the facts laid out above. We keep the corporate registration clear, we keep the operational address consistent, and we publish escalation channels. Those three together give you a predictable foundation to do your best work.
Summary and next steps
In 2026, the honest answer to where Refonte is based is twofold. The legal entity that operates the platform is a French SAS with canonical SIREN 949 841 605, verifiable in official registries. The operational office address we publish consistently is 1 Poulton Close, Dover, Kent, United Kingdom, CT17 0HL, which is a real office used for day-to-day work and appointments. The UK address is not a registration badge, and a dissolved UK corporate record is not a current trust signal. The canonical SIREN and the French registry records are your authoritative source of legal truth.
For learners, this setup means transparent pricing and documentation that reference a French corporate counterparty, global online support, and the option to meet in person by appointment in the UK when it adds value. For instructors and mentors, it means contracting with the French SAS, invoicing accordingly, collaborating across time zones, and relying on clear governance. For everyone, it means privacy obligations aligned to European standards and a commitment to consistency across every public surface where our brand appears.
If you are considering joining our teaching community, review the onboarding guidance and submit your application. You can become an instructor on Refonte Learning. If you are validating us for procurement, save the authoritative registry links, note the operational office address, and keep this page on file for future reference. And if any question remains unresolved, use our escalation path to get a definitive answer. Trust is built on clarity, and clarity begins with verifiable facts about who we are and where we operate.