Mapping a Business Process from Start to Finish
Client · 2024
Demonstrate a process map, swimlane diagram and explanation of the bottlenecks or improvement opportunities identified.
FG
Fuhad G. B.
Verified mentorTechnical mentorBusiness and Systems Analyst with experience bridging business needs and technology solutions.
About
I’m a Business and Systems Analyst with experience bridging business needs and technology solutions. My work spans requirements engineering, process analysis, product development, Agile delivery, software quality assurance, and stakeholder collaboration.
I help break down complex problems into clear, actionable steps from understanding business requirements and mapping workflows to writing user stories, defining acceptance criteria, analysing systems, and validating software solutions.
I’m particularly interested in helping aspiring Business Analysts, junior Product Managers, and people transitioning into technology develop practical, industry-relevant skills. My approach focuses on real-world examples, structured thinking, clear documentation, and problem-solving rather than theory alone.
As a mentor, my goal is to help learners build confidence, strengthen their analytical thinking, develop practical skills, and prepare for real-world projects and career opportunities.
Portfolio3
Requirements Documentation
Client · 2024-2025
From Business Needs to Developer-Ready Requirements Show sample user stories, acceptance criteria, business rules and functional requirements using a fictional or properly anonymized project.
Software Testing and Validation
Client · 2025-2026
Validating Software Requirements Through Testing Show sample test scenarios, defect reports and how requirements can be validated against expected system behaviour.
Skills9
Recommendations1
Ajiboye Abdulbasit
The session was nice
Experience
CC
Business Analyst
CPAAT Consulting
Work across business analysis and product delivery for an equipment-leasing marketplace. Translate business needs into requirements, functional specifications, user stories and acceptance criteria. Document workflows covering onboarding, verification, equipment listings, bookings, contracts, payments and role-based access. Collaborate with engineering, UI/UX, QA and cloud teams, support Agile planning, and contribute to user acceptance testing and issue tracking.
F
Software QA
Fract
Performed software quality assurance and end-to-end regression testing using Python, Selenium and PyTest. Tested application workflows, investigated defects, documented findings and supported quality improvements. Developed automated regression coverage across key areas of the application, including authentication, project management, search and user management.
TT
Business Analyst
TeeNetwork Technology
Worked with clients to understand business needs, analyse existing systems and translate requirements into technical solutions. Contributed to system analysis, requirements documentation, software testing and process improvement. Supported more than 20 clients and analysed over 10 systems, with reported improvements in operational efficiency and system performance.
Certifications3
US
System Engineering
UNSW Sydney / Coursera
PM
Business Analysis
Project Management Institute (PMI)
G
Google Project Management
Education
MI
ABU
Masters · Information Management
Work with Fuhad
Weekly code review, architecture and hands-on project work.
0
Mentees guided
0
Sessions held
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Average rating
3
Places open
Why this profile is trusted
Email address verified by Refonte
1 recommendation from people they worked with
On Refonte since October 2026